is leading the way in providing value added services to the travel
you are an airline, corporate travel agent, or travel service provider,
Flyontime can show you how we can increase customer gratification
Our system can be designed to initiate a notification at a predetermined
time assuring that a given flight is on time, in addition to phone
calls automatically generated by scheduling changes. By providing
this service airlines can also take advantage of flight confirmations.
Upon receiving his notification the customer has the ability to confirm
or decline his scheduled flight.
By integrating our flight confirmation service into
our notification service, airlines can track what seats are available
and what seats are confirmed, improving efficiency, reducing costs,
and allowing for standby passengers to take available seats.
Flight confirmations in conjunction with flight notification will
revolutionize the efficiency of the travel industry, and significantly
reduce costs. It will also generate additional revenues by freeing
empty seats and allowing them to be resold.
Our system can be integrated to include gate changes
, flight rebooking, weather conditions
at final destination, upgrade notification , flight
confirmations, and much more.
Our voice recognition platform makes browsing and interacting user-friendly
highly redundant state-of-the-art facility can handle thousands of
calls per minute to deliver up-to-the-minute flight notification on
all flights. The customer will hear an automated message with their
Flight 101 from NY to LA is delayed; your new departing time is 12:30
ET, at terminal 1 Gate C.
more running to a gate only to find out later that the gate has been
changed or you are in the wrong terminal. Flyontime will automatically
notify your passengers of any last minute changes.
The new gate number for your flight is C located in terminal 1.
any flight is delayed or cancelled Flyontime will notify the passenger
and allow them to select alternate flight options. By immediately
automating customer interaction, airlines can work with the customer
to find another flight, insuring their satisfaction and preventing
the customer from going with a competitor.
Flight 101 from NY to LA has been cancelled, to review alternate flights
press 1 or say alternate flights, or press # at anytime to speak to
a ticket agent.
passenger can be told his seat assignment and given the opportunity
to accept or change the desired seat.
Your seat assignment is an aisle seat row 34, if you are happy with
this seat press 1 or say Yes. If you want to pick another seat say
Reject, or press # at anytime to speak to a customer service representative.
system can allow for current weather conditions, point of interest,
and any additional travel related information.
a passenger is waiting for an upgrade, our system can automatically
notify the passenger when that upgrade becomes available. Like flight
status notification, automatic upgrade notifications are delivered
to the passenger's device of choice.
system can allow for travelers to confirm their plans upon notification.
We will notify the passengers assuring them the flight is on time
and inform them of any unanticipated changes. Upon receiving that
notification travelers will have the ability to confirm their plans
or alert the airline of their inability to make a flight. In conjunction
with flight notification, flight confirmations are the most effective
way for airlines to track the expected capacity of any flight in advance,
allowing for reselling and rebooking of empty seats.
biggest challenge travel agents face today is competition with online
companies. The competitive edge that travel agencies have is the personalized
services that they offer. Flyontime is the perfect opportunity for
travel agents to compete by offering this unique service to their
clients. With our focus on the travelers needs and our ability to
deliver notifications for any flight and any airline, the end result
is "the customer feels like he got more than he paid for."
Corporate Travel Agents and Corporations
most essential need for business travelers is to be on time and on
schedule. Our system allows for both e-mail notification and voice
notification. Our service is designed for the traveler on the go:
no fumbling for palm pilots or downloading applications, or presetting
specifications online. Our point of purchase model allows for the
automated integration at time of purchase or reserving the flight.
Our batch feed allows for multiple itineraries at the same time. All
we need is a flight number and a phone number and our system will
continuously track that flight and initiate a phone call as soon as
there are any changes.
Travel Related Services
taxi and limousine companies, our service can be invaluable in scheduling
and maintaining pick-ups en-route to the airport, Instead of
dispatchers rerouting cars, drivers can immediately be notified of
any schedule changes or cancellations and notify the dispatcher of
his availability. Event triggered notifications can be useful for
travel providers such as, hotel accommodations, and tour operators
-broadcasting updates regarding unanticipated changes in travel plans.