Solutions

Flyontime is leading the way in providing value added services to the travel industry.

Whether you are an airline, corporate travel agent, or travel service provider, Flyontime can show you how we can increase customer gratification and retention.

For Airlines

· Our system can be designed to initiate a notification at a predetermined time assuring that a given flight is on time, in addition to phone calls automatically generated by scheduling changes. By providing this service airlines can also take advantage of flight confirmations. Upon receiving his notification the customer has the ability to confirm or decline his scheduled flight.

· By integrating our flight confirmation service into our notification service, airlines can track what seats are available and what seats are confirmed, improving efficiency, reducing costs, and allowing for standby passengers to take available seats.

· Flight confirmations in conjunction with flight notification will revolutionize the efficiency of the travel industry, and significantly reduce costs. It will also generate additional revenues by freeing empty seats and allowing them to be resold.

· Our system can be integrated to include gate changes , flight rebooking, weather conditions at final destination, upgrade notification , flight confirmations, and much more.

· Our voice recognition platform makes browsing and interacting user-friendly and easy.

Flight Notification:

Our highly redundant state-of-the-art facility can handle thousands of calls per minute to deliver up-to-the-minute flight notification on all flights. The customer will hear an automated message with their flight info:

Example: Flight 101 from NY to LA is delayed; your new departing time is 12:30 ET, at terminal 1 Gate C.

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Gate Changes:

No more running to a gate only to find out later that the gate has been changed or you are in the wrong terminal. Flyontime will automatically notify your passengers of any last minute changes.

Example: The new gate number for your flight is C located in terminal 1.

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Flight Rebooking:

If any flight is delayed or cancelled Flyontime will notify the passenger and allow them to select alternate flight options. By immediately automating customer interaction, airlines can work with the customer to find another flight, insuring their satisfaction and preventing the customer from going with a competitor.

Example: Flight 101 from NY to LA has been cancelled, to review alternate flights press 1 or say alternate flights, or press # at anytime to speak to a ticket agent.

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Seat Confirmations:

The passenger can be told his seat assignment and given the opportunity to accept or change the desired seat.

Example: Your seat assignment is an aisle seat row 34, if you are happy with this seat press 1 or say Yes. If you want to pick another seat say Reject, or press # at anytime to speak to a customer service representative.

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Weather Conditions:

Our system can allow for current weather conditions, point of interest, and any additional travel related information.

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Upgrade Notification:

If a passenger is waiting for an upgrade, our system can automatically notify the passenger when that upgrade becomes available. Like flight status notification, automatic upgrade notifications are delivered to the passenger's device of choice.

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Flight Confirmations:

Our system can allow for travelers to confirm their plans upon notification. We will notify the passengers assuring them the flight is on time and inform them of any unanticipated changes. Upon receiving that notification travelers will have the ability to confirm their plans or alert the airline of their inability to make a flight. In conjunction with flight notification, flight confirmations are the most effective way for airlines to track the expected capacity of any flight in advance, allowing for reselling and rebooking of empty seats.

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For Travel Agents

The biggest challenge travel agents face today is competition with online companies. The competitive edge that travel agencies have is the personalized services that they offer. Flyontime is the perfect opportunity for travel agents to compete by offering this unique service to their clients. With our focus on the travelers needs and our ability to deliver notifications for any flight and any airline, the end result is "the customer feels like he got more than he paid for."

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For Corporate Travel Agents and Corporations

The most essential need for business travelers is to be on time and on schedule. Our system allows for both e-mail notification and voice notification. Our service is designed for the traveler on the go: no fumbling for palm pilots or downloading applications, or presetting specifications online. Our point of purchase model allows for the automated integration at time of purchase or reserving the flight. Our batch feed allows for multiple itineraries at the same time. All we need is a flight number and a phone number and our system will continuously track that flight and initiate a phone call as soon as there are any changes.

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For Travel Related Services

For taxi and limousine companies, our service can be invaluable in scheduling and maintaining pick-ups en-route to the airport, Instead of dispatchers rerouting cars, drivers can immediately be notified of any schedule changes or cancellations and notify the dispatcher of his availability. Event triggered notifications can be useful for travel providers such as, hotel accommodations, and tour operators -broadcasting updates regarding unanticipated changes in travel plans.

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