 |
  
|
|
 |
|
|
If the phone is busy we keep trying till we get a live person. If we detect voicemail we leave a message and, try back only once to get a live person. |
|
 |
Flights are tracked in real time guaranteeing accuracy and, updated information. The information is as accurate as calling the airlines directly. |
|
The following changes will result in a phone call: Cancellations or delays. |
|
Travelers get a "status phone call" four hours prior to flight time. The status phone call will give the flight status at that time regardless if there's a delay or not. If the flight is on time we will tell the traveler "your flight is on time". |
|
If others need to be informed of arrivals or departures, additional email boxes can be notified regarding all flights. |
|
Wake up calls will be sent at the time chosen. They can snooze a wakeup call, and our system will call back either in five or ten minutes. |
|
Clients are able to cancel tracking of the flight at any time before, or upon receiving their phone call. |
|
We stop notifying travelers 25 minutes prior to flight time. At that time we expect them to be at the airport with access to any information regarding their flight. |
|
We do not notify for any connecting flights. We assume they are at the airport with access to any information regarding connecting flights. |
