0
FAQ
 
Who is Flyontime?
Flyontime is a company dedicated to providing services to the traveler. We are not owned by the airlines nor do we sell airline tickets we are a telephony and development technology company utilizing our expertise in bringing added value to you.
Has your system been tested?
Flyontime has been live for two years. It has been thoroughly tested with thousands of travelers and is completely reliable. Our touch tone service is new, to allow for input without going online.
If  there's a delay can a traveler arrive late for a flight?
No. Flyontime simply lets you know there is a change in scheduling in your flight. If you know there's a delay and want to arrive late at the airport please call your airline and ask them. Please direct all inquiries to your airline. In some cases even if there is a delay, you must be checked in on time, however you can now reschedule accordingly.
How accurate is your information?
Our information comes from a combination of FAA data, and Airline information, our updates are constant and as accurate as calling the airlines directly.
Can I cancel my notification?
 You can cancel tracking upon receiving your notification by following the prompts.
Must I get a wake up call?
No. This is an option you can choose to include.
How is your service unique?
We are the only company offering to notify you via voice and email; to include all airlines, regardless where you purchased your ticket. We are also the only company to provide flight predictions based on many different built in algorithms.
How long will it take my client to input his info via touch-tone?
A first time caller can hear a recorded message about the service and, what we offer. Once a customer uses this system once, inputting this info should take around 30 seconds.
Will my clients know about Flyontime?
No. The phone call will say "thank you for using ABC travels notification system. When you get your monthly stickers each access code on the stickers we send you, will be identifiable as one of your clients and will hear the name of your company when they get their phone call.
Can I get more stickers if I need ?
You must order at least 20 stickers per month. You can choose to charge for this service or provide it for free. At any time you can send us an email requesting additional stickers and you will get additional stickers and access codes. You can also request more than 20 per month when you sign up for our service.